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Digital e-Commerce Product Engagement Lead/Technical Producer / Business Analyst - Fort Washington, PA

Long term consulting role, Fortune 100 client,

Product Engagement Lead/Technical Producer

Job Responsibilities:

 - Serve as the strategic digital technology partner for business leaders and external customers.
 - Engages with business to define strategy for the application of a specific capability based on deep understanding of business drivers, needs and goals.
 - Serve as the technical contact to the brand marketing, digital strategist,  ecommerce team, compliance/risk analysis, internal IT teams and external customers supporting product on all digital initiatives.
 - Actively manage multiple technical projects across multiple clients, while remaining flexible to adapt to  - the evolving needs while maintaining the use of structured frameworks and project management standards
 - Responsible for linking business objectives and technical capabilities, driving the successful delivery of digital business technology solutions.
 - Connect with customers to support product activation as needed
 - Support brands with ongoing work, including hands on CMS activities, lead in technical discussions with agencies, development teams, third part vendors, internal IT teams and delivery organization.
 - Proactively manage any technical issues and work with urgency to prioritize and resolve.
 - Ensure all service levels for support tickets and maintenance contracts
 - Lead the technical discovery process for potential digital projects and accurately scope needs
 - Ability to define business requirements and translate these business requirements into functional specifications.
 - Ensure successful delivery of all initiatives with detailed, realistic plans and full management of communications.

Qualifications

 - Bachelor's degree in computer science or equivalent required.
 - 4-5 years of digital technology related experience in either a business facing Digital Producer or Digital  - Business Analyst Role
 - Prior experience working for a digital agency a plus
 - Ecommerce experience required with understanding of Store Management, inventories and data management
 - Experience in process driven environments following sound PMI/PMP, Agile and SDLC methodologies is preferred
 - Experience in Content Management Systems including Drupal, Magento, Demandware, Joomla, Wordpress, CQ5 or similar technologies.
 - Previous experience with Jira and Confluence tools
 - Thorough understanding of web concepts and technologies such as XML/JSON APIs, HTML, CSS, web hosting, responsive design and mobile web and mobile app solutions.
 - Experience managing internal and external partners on project scope and delivery
 - Strong problem solving skills; responsive and flexible to evolving responsibilities and changing environment
 - Understanding of issues covering website architecture and end user experience is preferred
 - Understanding of online security and best practice with regards to internet security
 - Experience with various digital/web/mobile technologies including analytics and dashboards, SEO/SEM, email campaign management, service integration, marketing database, etc.
 - Excellent presentation and communication skills as evidenced by ability to develop presentations and communicating with business, ecommerce and marketing audiences

 

Karen Goldin | Manager Talent Acquisition | karen.goldin@alscg.com | 908-947-4134

Alliance Life Sciences | www.alscg.com | @ALSCG | LinkedIn | Facebook

Insight. Innovation. Impact. Integrity.

 

Follow me on Twitter - http://twitter.com/KarenGoldin

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